Care automation platforms (CAPs) support patient record management, revenue cycle management and compliance related activities across multiple touchpoints. The main goal of these systems is to provide a singular view beginning from the prospect stage of a patient (client) into recurring long-term care delivery services at home or in communities. CAPs assist with eliminating incomplete or redundant paper based forms, and with care quality augmentation by providing additional information about every aspect of the care delivery including business financials and caregivers accountability. Care process management and multiuser orchestration and execution are the primary functions of care automation in a home based or community based long-term care context.
In the competitive world of homecare scheduling software, Caryfy, the world’s first care automation platform has leapt to the front of the pack. Providing care based on paper based time sheets records (or stand alone mobile apps) and nurses’ notes has long been obsolete. Caryfy, the care automation platform (CAP) gives providers the ability to design, implement, and track key performance indicators (KPIs) with a view to what’s currently working and what is likely to work in the future.
How Care Automation Platform (CAP) Works
The platform is focused on helping care providers work with data-based digital care records. CAPs take tools like timesheets, nursing records like initial assessments and supervisory visits, referral marketing and billing and payroll management; and combine them under one digital umbrella. You can also use CAP to develop and store your own custom forms etc. The best way to know if a care automation platform like Caryfy works best for your home care agency, is to gain an understanding of what these tools have to offer.
- Step 1: Understand the needs of long-term care delivery at both home and community settings.
- Step 2: Customize employee and customer experiences for the unique needs of each segment.
- Step 3: Collect, and analyze data for each touch point so the decision makers understand what customers and employees are experiencing.
- Step 4: Determine and recommend the best actions for improvement. Then, automate actions using best practices.
- Step 5: Standardize workflows across functional teams, departments, or multiple locations.
Who is CAP for?
Experience Management is for everyone in the care business. From case managers to care providers, office and frontline staff, customers and family members- everyone is responsible for designing, delivering and receiving care experiences. Care Automation Platform is designed to provide everyone with detailed insights and recommended actions to play their part in improving the quality and lowering the overhead costs of care to recipients of long-term care whether at home or at community settings. It is a new way of delivering care across the world.
What are the benefits of CAP?
How long have you got?! When you deliver the care people actually need with minimal bottlenecks, they reward you with both their business and their loyalty. Our customers have used Care Automation Platform to reduce employee and customer churn, improve employee engagement and accountability, increase customer lifetime value, boost brand awareness, increase sales, and much more.
What’s the difference between CAP and other home care software?
Legacy homecare and adult day care software programs tend to rely on limited functionality — usually from scheduling to billing — and are focused primarily on solving customer problems on a generalized basis offering a single solution for everyone. They’re also focused on limiting customer experience to limited stakeholders, say a home care business and their home health aides.Care Automation Platform on the other hand is about giving access to every stakeholder in the care ecosystem, giving you a detailed understanding of every individual and organization and then using that to take the right actions to exceed your customer expectations. Where traditional home care software is fairly limited to scale, Care Automation Platform is easily scalable thanks to integrated actions that mean once someone has entered a part of data about a customer or event, you can share it within and outside your organization through automatic actions.
